Shipping Policy

Shipping Policy

At Touklers London, we are committed to delivering your order safely and efficiently. We offer FREE shipping on all orders across the United Kingdom and Europe.

Order Processing

All orders are processed within 24–48 hours (excluding weekends and public holidays).excluding weekends and public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information where available.

Delivery Times

United Kingdom:
Estimated delivery: 3–7 business days

Europe:
Estimated delivery: 5–9 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or peak shopping periods.

Shipping Costs

We proudly offer FREE shipping on all orders. No minimum purchase is required.There are no hidden shipping fees at checkout.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email (Every order includes tracking. Once your order has been dispatched, you'll receive your tracking number via email),allowing you to monitor your shipment's progress.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we'll be happy to investigate with our shipping partners.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Touklers London cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:

Email: Support@Touklers.com

We aim to respond to all enquiries within 24 hours on business days.